Category Archives: Key #15. Get rid of the ums & ers.

Key #15. Get rid of the ums & ers.

When someone intersperses their senotences with the word ‘um’ or ‘er’ or ‘ah’, the message they send is something like, ‘I’m struggling here, so give me space. I’m thinking about what I’m going to say, because I don’t quite know … Continue reading

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